Delivery Information

At Cambridge Renewables we are pleased to offer free, next working day* delivery for in-stock products. To benefit from this your order must be placed before 2 pm, Monday to Friday. If you place your order after the cut-off time it will be dispatched the following working day.

Free delivery does not apply to some products that are required to be delivered by pallet to avoid damage. The cost of this is £125 excluding VAT per pallet. Please note that although every effort is made to try and guarantee next-day delivery for orders shipped by pallet. Sometimes it is a two-day service.

Free delivery also does not apply to some products over 1 metre in length. This is due to the additional costs of shipping products of this size. The cost of this is £35 ex VAT per bundle, with the number of lengths per bundle varying by product. Please note that although every effort is made to try and guarantee next-day delivery for orders including products over 1 metre in length. Sometimes it is a two-day service.

Currently, we are only able to offer delivery to UK mainland addresses. We regret that we are unable to deliver to the Isle of Scilly, Jersey, Guernsey, Northern Ireland, Isle of Man and the rest of Europe.

There are some geographical areas that we are unable to offer next-day delivery as standard, such as the Scottish Highlands We are unable to guarantee next-day delivery to the following postcodes AB31, AB33-38, AB44-56, IV, HS, KA27-28, KW, PA20-88, PH17-26, PH30-44, PH49-50, TR21-25 and ZE.

For fragile goods, we try to use as local a delivery service as possible, but regardless of the service, they will be thoroughly packaged to ensure they arrive in the best possible order.

The vast majority of our orders are serviced by DPD and allow you to track your order using a link within the email confirming your order has been dispatched. DPD will alert you with an SMS or an email so you know the timeslot in which your delivery is due to arrive. You will have the option to reschedule your delivery for another day or have your goods left with a designated neighbour, should anything arise and you become unable to receive the delivery.

Please note orders containing products over 1 metre in length will be serviced by different carriers. In these instances, the next-day service cannot be guaranteed.

Whilst every effort is made to ensure that the stock availability of products displayed on the site is accurate; all goods are subject to availability. If on receipt of your order we find the goods you have ordered are no longer available from stock, we will inform you as soon as possible.

*Working days are classified as Monday to Friday and exclude bank holidays.

 

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+44 1638 750 660
+44 7507 824 091

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support@cambridgerenewables.co.uk